Find Answers to Your Questions with Our Comprehensive FAQ

Frequently Asked Questions

Navigating the details of luxury transportation can bring up a variety of questions, and we at Time.Limo are here to provide you with clear, helpful answers. Our Frequently Asked Questions section is designed to enhance your experience by providing you with quick and easy access to information on our services, booking processes, fleet options, and policies.

How do I book a ride with Time.Limo?

Booking a ride with Time.Limo is simple and can be done via our website or mobile app (coming soon). Select your pickup and drop-off locations, choose your preferred vehicle type, enter your travel details, and submit your reservation. You'll receive a confirmation email with your ride details and a link to track your vehicle.

What safety measures do Time.Limo vehicles adhere to?

At Time.Limo, safety is our utmost priority. All our vehicles undergo rigorous maintenance checks and are equipped with the latest safety technologies. Our chauffeurs are professionally trained in defensive driving and emergency response procedures to ensure your journey is safe and secure.

Can I request a specific type of vehicle?

Yes, our fleet includes a variety of vehicle types such as luxury sedans, SUVs, stretch limousines, and electric class cars. During the booking process, you can select the vehicle type that best suits your needs and preferences.

Are your services available internationally?

Time.Limo offers services in major cities around the globe, including New York, London, Dubai, and Sydney. Each location adheres to the same high standards of quality and customer service.

What is your cancellation policy?

We understand that plans can change. For most bookings, you can cancel up to 24 hours before your scheduled pickup time without any charges. Cancellations made less than 24 hours before the pickup time may incur a fee. Specific details are provided in the confirmation email.

How does Time.Limo accommodate group transportation?

For group travels, we offer a range of larger vehicles, including SUVs and Sprinter vans. Our booking platform allows you to specify the number of passengers to ensure that we provide a vehicle that comfortably accommodates your entire group.

Are your drivers trained to handle VIP clients and privacy concerns?

Yes, our drivers are selected through a stringent process and trained to offer discreet and professional service. They are experienced in handling VIP clientele and are committed to respecting the privacy and confidentiality of all our passengers.

What happens if my flight is delayed?

Time.Limo tracks all flights for delays and will adjust your pickup time accordingly without any additional charge. We aim to be there when you arrive, ensuring a seamless connection from air to road.