Privacy Policy

At Time.Limo, we are committed to protecting the privacy and security of our customers’ information. This Privacy Policy outlines the types of information we collect, how it is used, and the measures we take to ensure its protection.

1. Information Collection

  • Personal Information: We collect personal information you provide when making a booking, such as your name, contact details, and payment information. This information is necessary to process your reservation and provide our services.
  • Usage Information: We gather data about how you interact with our website and services, including IP addresses, browser types, and other diagnostic data to help improve our platform.
  • Location Information: With your permission, we may collect location data from your mobile device to provide location-based services like real-time ride tracking and pickup optimizations.

2. Use of Information

  • Service Provision: Your information helps us effectively deliver the services you request, manage your bookings, and provide customer support.
  • Communication: We use your information to communicate important updates about your bookings, changes to our policies, or promotional offers that may interest you.
  • Improvement and Customization: We analyze usage and preferences to improve our services, develop new features, and offer a more personalized experience.

3. Information Sharing

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery. These providers are bound by strict data protection clauses.
  • Legal Requirements: If required by law, we may disclose your information to comply with legal processes or in response to requests from public authorities.

4. Data Security

  • Security Measures: We implement a variety of security measures to maintain the safety of your personal information, including encryption, firewalls, and secure server facilities.
  • Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

5. Your Privacy Rights

  • Access and Control: You have the right to access, correct, or delete your personal information at any time. You can also object to the processing of your data, request data portability, and withdraw consent where applicable.
  • Opt-Out of Communications: You can opt out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications.

6. Changes to This Policy

  • Updates: We may update this privacy policy from time to time in response to changing legal, technical, or business developments. When we update our policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.

7. Contact Us

  • If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
    • Email: bookings@time.limo
    • Phone: (212) 461-0017

We value your trust in providing us your Personal Information, and we strive to use commercially acceptable means of protecting it. However, remember that no method of transmission over the internet or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Thank you for choosing Time.Limo. We are dedicated to protecting your privacy and enhancing your travel experience with us.